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Reliability

What if the email doesn't arrive?

Quiet days versus delivery problems, and how to tell the difference.

Updated October 20261 min readBy the LeadSifter team, LTC Software Solutions

First, check whether it was a quiet day. LeadSifter sends one report per morning, only on days with new leads. No email when there's nothing new.

Quiet days

DOTs let monthly, so new leads tend to come in bunches: when a letting is posted, and when addenda change a project. Between those, there can be days or weeks with nothing to send. That's normal.

Delivery problems

The report comes from reports@leadsifter.ai with the same subject line every day, so it's easy to filter and search. If you expected one and didn't get it:

  • Check your spam or junk folder, and anything your company's mail filter quarantines.
  • Add reports@leadsifter.ai to your safe senders list.
  • Check with a coworker who gets the same report. If they got it and you didn't, the problem is on the receiving side.

Still not sure? Reply to your last report, or contact us, and a person will check what was sent and when.